Privacy Policy

This Privacy Policy describes how Taille AI (“Taille AI,” “we,” “us,” or “our”) collects, uses, and protects information when you use our mobile application, website, APIs, SDKs, and related services (collectively, the “Services”). Taille AI is operated by Nelle Atelier Inc., headquartered in New York, NY.

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name and email address
• Garment measurement information (such as inseam, waistband width, rise, thigh opening, or similar garment dimensions)
• Fit preferences and sizing preferences
• Support requests, feedback, and communications

1.2 Camera and AR Processing

Taille AI uses Apple ARKit and device camera access solely to provide garment measurement and fit-related functionality.

The App processes visual and spatial information locally and in real time on the device to measure jeans and generate fit recommendations.

Taille AI does not use facial recognition or biometric identification technology.

We do not collect, store, or transmit biometric face data, facial geometry, or biometric templates.

Raw camera images and video feeds are not stored on our servers and are not used for advertising, profiling, or tracking purposes.

1.3 Information Collected Automatically

We may automatically collect limited technical information necessary to operate and improve the Services, including:

• Basic device information
• Operating system version
• App version
• Error logs and crash diagnostics
• Usage analytics related to app performance and functionality

We do not use this information for third-party advertising purposes.

2. How We Use Information

We use collected information to:

• Generate garment fit recommendations
• Improve sizing and fit prediction accuracy
• Provide virtual try-on and measurement functionality
• Maintain app performance and security
• Respond to support requests and user inquiries
• Improve the overall user experience

3. How We Share Information

We do not sell, rent, or trade personal information.

We may share limited information with trusted service providers that help us operate the Services, including:

• Cloud hosting providers
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and may only process it on our behalf.

We may also disclose information:

• If required by law or legal process
• To protect our rights, users, or security
• In connection with a merger, acquisition, or business transfer

4. Data Retention

We retain information only for as long as necessary to provide the Services and fulfill legitimate business or legal obligations.

Users may request deletion of their information by contacting us at the email below.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, or misuse.

This includes encrypted data transmission (HTTPS/TLS), access controls, and secure infrastructure practices.

However, no method of transmission or storage is completely secure.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your information
• Withdraw consent where applicable

To exercise these rights, contact us using the information below.

7. Cookies and Similar Technologies

Our Services may use cookies, local storage, or similar technologies to:

• Maintain session functionality
• Remember preferences
• Improve app performance and reliability

We do not use advertising cookies or cross-site tracking technologies.

8. Children’s Privacy

The Services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

9. International Users

If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the Services with an updated “Last Updated” date. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Nelle Atelier Inc.
New York, NY, USA

Email: hello@nelleatelier.com